Comcast in 2013 Again Maps More than $3.8 Million and 300+ Recipients of Community Giving in Western Washington and Spokane

screenshot of Spokane detail of the Comcast community investment map

Our map is a handy way to see, even at the street level, where Comcast donates to community organizations and other causes in Seattle, Puget Sound and, as shown here, Spokane County.

screenshot of the map

You can zoom in on the map for any area to see where Comcast has donated in Puget Sound and Spokane County in 2013 and in past years.

There’s an old saying out there about sometimes it’s hard to see the forest from the trees. Comcast in Washington State supported more than 300 causes of one kind or another in 2013. Those are our “trees.” Every year, we then map out the individual agencies and entities we work with to offer charitable donations and other support in the areas we serve of Seattle, the rest of Western Washington and Spokane County. The map thus helps us identify “the forest” of community giving.

While we may have a deep or simple relationship with anyone on this map, we are proud of each and every connection we can make in the community and whatever help we can provide. There are two maps:

There are different kinds of descriptions for each gift, but here are some of the categories in our 2013 map:

There are some donations still being processed and tracked for December, so this post will eventually be updated with year-end numbers.

Bigs & Littles Meet at Comcast Red Carpet Kick-off of ‘Beyond School Walls’


Maybe it was the smiles of the kids or the funny sunglasses they were wearing or the even bigger smiles of the Comcast employees who greeted their “littles” with homemade signs. No matter the reason, there is always something special about the opening day of a Big Brothers Big Sisters Beyond School Walls program.

This is the third year Comcast has held the program at its Lynnwood call center and regional headquarters in partnership with Big Brothers Big Sisters of Snohomish County, and it never grows old. Unlike with a traditional Big Brothers Big Sisters program, Beyond School Walls was designed with the busy executive in mind. Instead of meeting on weekends or after work, the “littles” come to the work place to have lunch and meet with their “bigs.”

2013-Bigs_Litt_005Twenty-six fourth and fifth graders from nearby Woodside Elementary School in Everett walked the “red carpet” to meet their “bigs” who were waiting for them in the building lobby. Dena Searcy, an administrative assistant for Comcast, was one of them.

“I love being a big. I feel very fortunate to be able to participate in this partnership. I am continually amazed how the little things we share with our little are so impactful to them,” she said.

Comcast’s participation in Beyond School Walls originated in 2008 at the company’s headquarters office in Philadelphia. Today, there are 14 Comcast locations and some 325 Comcast “bigs” across the country participating in Beyond School Walls.

New XFINITY store, new customer experience, for Redmond

Click here to read in the Redmond Reporter about the new store

exterior of the Redmond xfinity store

Welcome to the new XFINITY store in Redmond, with an open, airy feel and a chance to explore products and services in a great customer service environment. Click on the picture for directions.

We’re proud to welcome a brand new baby XFINITY store to the world this week, in Remond, Washington. It joins other new XFINITY stores in Federal Way, Factoria and Puyallup.  

In Redmond, we now offer 4,166 square-feet of space designed entirely around the needs of customers. Like the other new stores, it provides Comcast customers with an opportunity to explore, learn about and interact directly with the latest XFINITY products and services.

The new XFINITY Store is at 8900 161st Ave NE, Ste. 125 in the Bella Bottega Shopping Center between the Regal Cinemas and Evergreen Medical. The service center features 55”-flat-screen TVs and a comfortable seating area.  Customers also can try out Comcast’s converged services and popular apps on iPad’s, like the XFINITY TV app.  Kiosks around the center also provide customers with the opportunity to experience XFINITY TV and try out next-generation XFINITY Home Security.

The XFINITY Customer Service Center will be open Monday through Saturday from 9 a.m. to 7 p.m. and Sundays noon to 4 p.m.

screenshot of map to Redmond XFINITY store

Click on the map for driving directions to the new XFINITY store in Redmond.

“We’re proud to provide our customers with a place where they can experience our XFINITY products and services firsthand and check out the latest technology in an interactive environment,” said Len Rozek, senior vice president of Comcast’s Washington Region. “This new model has a more welcoming design, and most important, a new attitude as we apply the same mindset of innovation, speed and utility that our customers love about our products to our customer service.”

The previous location at 14870 NE 95th Street, which was approx. 1,000 square feet, closed last week. We had signs up for awhile, but if you went there lately, we very much apologize for the inconvenience and hope you enjoy the new store.

Below, you can see a couple of photographs that show how customers engage elements of the store. If you’re in East King, we look forward to seeing you there.
Redmond Xfinity store interior
another view of Redmond Xfinity store interior

The WA State Holocaust Education and Resource Center recognizes Comcast at the 2013 Voices for Humanity Luncheon

On Oct. 31, 700 people attended the Washington State Holocaust Education and Resource Center‘s Voices for Humanity Luncheon at the Westin Seattle, generating 30% more money this year for the work of the Center than ever before.

The Holocaust Center‘s mission is to inspire teaching and learning for humanity in the schools and communities of the Pacific Northwest through study of the Holocaust.

This year, Comcast was awarded the 2013 Voices for Humanity Award.

“The Center is enriched by our partnership with Comcast in so many ways. As a member of our Board of Directors and Executive Committee, Comcast Vice President for Government Affairs Janet Turpen offers thoughtful, wise, high-level insight. As a Sponsor and Presenting Partner for our annual luncheon, Comcast | NBCUniversal helps ensure that all donations support the students and teachers we serve.

“Through the lessons of the Holocaust, we teach students in the Pacific Northwest the importance of being engaged citizens and that their choices and actions matter. Your ongoing annual support over 3 years means so much to the Holocaust Center. It is our honor to present the 2013 Voices for Humanity Award to Comcast | NBCUniversal.”  - Dee Simon, Executive Director, Washington State Holocaust Education Resource Center.

Voices of Humanity award winner

Janet Turpen, right, with Peggy Sarason, middle, receiving the Voices for Humanity Award on behalf of Comcast from Laurie Warshal Cohen of the the Washington State Holocaust Education and Resource Center luncheon at The Westin Seattle Hotel. Photo by Joe Walsh.

As show from left to right: Comcast Director of Gov't Affaris Kathy Putt, Manager of External Affairs Diem Ly, Director of Gov't Affairs Terry Davis,  Photos by Joe Walsh.

Here’s our team at the event, from left to right: Comcast Director of Government Affairs Kathy Putt, Manager of External Affairs Diem Ly, Director of Government Affairs Terry Davis,Vice President of Finance Peggy Sarason, Vice President of Government Affairs Janet Turpen, Vice President of Public Relations Steve Kipp, and Public Relations Intern Holly Martinez. Individuals and groups in the audience came by the photo stage we sponsored and had their picture taken with the sign that Steve is holding. Photo by Joe Walsh.

Comcast Celebrates Its Veterans, Chapter 2013

    “My experience in the Army National Guard helped me with determination, flexibility and problem-solving, which has allowed me to progress in my career path here at Comcast.” -  Ryan Dale

Every year, Comcast in Washington hosts a couple of hundred veterans and their supervisors at the Comcast Arena in Everett to honor the veterans who work for us. They bring enormous talent and skills to our workforce, which means, among other things, better service for you the customer. This year, our internal communications manager Michelle Becker and video production manager Ed Hauge worked with three veterans to film short videos. These videos will be shown throughout the program at our veterans event.

You might enjoy seeing the videos too. There’s already plenty of discussion out there about why businesses should hire veterans, which is why we donate hundreds of thousands of dollars worth of PSAs for Hire America’s Heroes. But seeing the faces of these three people makes the cause more real. They can describe in their own voice why hiring a veteran makes so much sense.

You’ll meet:

  • Ryan Dale, a technical trainer based in Puyallup, who you met above
  • Brenda Wilson, market development manager for our business services group, based in Everett, whose video is at the top of this post.

“My experience in the military has helped me because it helps me to be a better leader, to help the people around me to be better leaders and to strive to be successful in everything that they do … I value my experience in the military because it made me a better person and better leader.

  • Mark Fuerbringer, a headend technician in Bellevue (the headend is what we call the place where TV signals are gathered and distributed)

    “My military experience has helped me with my career by teaching me how to work under stress and the value of teamwork.”

You’ll find this commitment and honor for veterans in other parts of the company. Comcast recently announced that Comcast and NBCUniversal have hired 2,000 veterans since January 2012, achieving the company’s veteran hiring commitment almost two years ahead of schedule as part of its ongoing partnership with the U.S. Chamber of Commerce Foundation’s “Hiring Our Heroes” initiative. (And just to avoid any confusion, that’s a different effort than Hire America’s Heroes, the group we mentioned earlier, which is based in Washington State)


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