Comcast Proud to Join ArtsFund in Supporting the Arts in Pierce and King Counties

ArtsFund is a remarkable organization dedicated to applying the resources of both companies and private citizens to support the arts in King and Pierce counties. When we’re in a hurry, we describe ArtsFund as a corporate council for the arts, but it’s supported by many individuals and families as well. The organization recently announced it was channeling more than $2.5 million in donations to arts groups this year. If you’re interested in the arts, we’d encourage you to look up that news release for a long list of award recipients.

We’re very proud that Comcast’s specific donations are applied to groups that exemplify how the arts embrace diversity. Here are the recipients of Comcast’s donation: $15,000 to the Mary Helen Moore Diversity Fund:

  • Broadway Center for the Performing Arts
  • Earshot Jazz Society
  • Spectrum Dance Theatre
  • Velocity Dance Center

In Pierce County, we donated $7,500 total to the following recipients for embracing diversity here:

  • Broadway Center for the Performing Arts
  • Tacoma Art Museum
  • Tacoma Musical Playhouse
  • Museum of Glass


New PSAs support Boys & Girls Clubs of Thurston County

We’re starting to air Public Service Announcements as part of a new campaign on behalf of a longtime partner, the Boys and Girls Clubs of Thurston County. We asked Katya Miltimore, the group’s Resource Development Director, to share some information about the clubs with you. We’re happy to help get the word out about this group: 

Boys & Girls Clubs of Thurston County is a youth development agency serving school-age youth 5-18 years old. Founded in 2001, four Club locations in Olympia, Lacey, Tumwater and Rochester now serve over 2,600 youth with the mission of inspiring and enabling youth to realize their greatness.

Programs such as Digital Connectors funded by the Comcast Foundation engage teens and young adults, ages 14-21, in leadership development, digital education, life skills management and community service. By learning and involving themselves in their respective communities, taking field trips and hearing from emerging leaders, youth are able to hone technical competencies and grasp lifelong principles that inspire educational advancement and workforce preparation.For more information about this and other programs available at Boys & Girls Clubs of Thurston County, please visit, or @BGCThurstonCo on Twitter.

This is a bit more about the PSA campaign we’re happy to support … 

Boys & Girls Clubs’ Great Futures Campaign is redefining the opportunity equation for kids by elevating the critical role out-of-school time plays in a child’s chance to have a great future. Every day, 15 million kids leave school with no place to go, putting them at risk of being unsupervised, unguided and unsafe. As a leading advocate for youth, Boys & Girls Clubs want to ensure every child has access to a safe place after school and during the summer where they can build the knowledge, skills and behaviors to put them on the path to a great future.

Comcast’s donation of air time to deliver the message of the Great Futures campaign makes a significant difference to Boys & Girls Clubs of Thurston County by helping us provide information about the impact of our programs on Thurston County youth.  Comcast is our very important media partner, and through our combined efforts we will be able to educate our community about the significance of quality after-school programs for the success of our kids.

Through the Great Futures Campaign, we want to reach more kids in need during the out-of-school time and grow participation in our life-changing, outcome-driven programs for an even greater impact on kids and our country. Nationally, we’re implementing the following strategies:

o   We will increase membership and access to Clubs for kids who need a safe place to go after school and during the summer.

o   We’ll grow our life-changing, outcome-driven programs that are guiding youth to college–or career-readiness–developing good character and instilling healthy lifestyles.

o   Lastly, we’ll provide training and education resources for adult mentors, caregivers, parents, staff and volunteers to deliver a world-class out-of-school experience and ensure ongoing support for kids in need.

Boys & Girls Clubs of Thurston County’s mission is to inspire and enable youth to realize their greatness. We want today’s generation to be successful in school and in their adulthood; to be healthy and active; and to develop the character strength needed to become future leaders for our country. We believe there are three key areas to developing young people into well-rounded adults. Through the campaign, we seek to achieve the following:

o   Ensure successful transitions to middle and high school, and foster college or career readiness with 21st century skills.

o   Motivate kids to be healthy through nutrition and health education, more access to healthy foods, avoidance of risky behaviors and a lifelong commitment to fitness.

o   Engage youth in taking action in their community and world, promote resilience, build character strength, and develop the next generation of America’s leaders.


Comcast Offers Unusual Reward to Catch South Kitsap Thieves

Two years’ Xfinity service offered as reward for information about fiber optic line theft in South Kitsap.


screenshot of Tweet with photo of damage

Reporter David Rose of Washington’s Most Wanted shares news about the theft and reward.

At about 2 a.m. on Monday, July 7, 2014, someone cut and pulled about 200 feet of fiber optic cable out from an underground vault on Bethel Burley Road in South Kitsap County. The result was an outage that affected 2,600 Comcast customers until splicing of numerous fiber optic strands was completed that afternoon.

Comcast is offering a reward: Receive two year’s free triple-play (Internet, phone, video) Xfinity service or $5, 000 for information leading to the arrest and charges filed for the person(s) responsible for this crime.

“This is an unusual reward, but this is an unusual crime. Not only did the theft disrupt service, but we can’t have thieves running around thinking every line out there is copper. Comcast utilizes an advanced fiber optic network,” said Steve Kipp, vice president of external affairs for Comcast in Washington.

The thieves got away with about two 100-foot sections of fiber optic line, perhaps thinking it would be valuable for scrap. In fact, it’s not, and someone who is untrained in handling fiber optic cable could suffer severe cuts if they handled the line incorrectly.

If you have information regarding this crime, please call CrimeStoppers at 1-800-222-TIPS.


Video and report: Riding along with a Comcast field technician

Our thanks to our intern Katherine Parra, a student at the University of Washington, for sharing this video and post about her ridealong with a Comcast CommTech. ~wn

“It’s an art. Everyone has their own way of doing things,” Paul Pogreba told me as he skillfully detected the problem in a customer’s network. Although he was explaining how every technician solves issues differently, as the day progressed I realized that this “art” went far beyond troubleshooting.

Since a technician ride along is not something that I get to do every day, I took this opportunity to really learn what it means to be a highly skilled CommTech 4. Paul graduated from the University of Washington with a degree in Music and has been with Comcast for just over five years. When asked why he chose to work for Comcast he explained that he enjoys the unique opportunity for human interaction in such a technical field. Throughout my nine-hour day with Paul, I couldn’t help but realize that it takes a special person to be a Comcast technician. Not only does this job require you to be highly trained (typically 5+ years) but as the face of the company you must also be personable with the customers. Paul was just that.

Many people may forget that although it is important to perform a task effectively and efficiently, just being a kind and understanding human goes a long way. Paul explained to me that this job has allowed him to step outside his technical world and “slow down” to help address customer concerns, frustrations, and just have a simple conversation.

During our ride-along, Paul and I visited the vibrant home of a Comcast customer and her grandson. As the toddler ran around the living room, jumping all over the new leather couches, his grandma apologized for the distractions. Paul gave her a warm smile and chuckled, “it’s perfectly fine.” I could then see that his understanding response welcomed her to open up and ask more questions. She even asked if we had any children of our own. We both did the “noooo” that most young people do at the thought of being responsible for anyone other than themselves.

After we left each home I couldn’t help but feel in a lighter mood because of the positive interactions Paul had with the customers. Being a strong believer in Chi and the power of surrounding yourself with positive people, I let my inner-yogi embrace this experience. Each little “boost of energy” seemed to make the day fly by and before I knew it I was back in the Redmond office parking lot.

I went into this ride-along expecting to have my head spin over technical jargon and frustrated customers. But this experience opened my eyes to what it means to be a professional and how a positive attitude and human interaction can make even the longest days something fun to write home about.

Monroe Charms and Excites on the Latest “Neighborhoods”


The latest Comcast Neighborhoods features Monroe, a small town with charm, energy, and excitement.

Host, Sabrina Register takes viewers to the Monroe Historical Society to learn a bit about the town’s history and even get a glimpse of original jail cells from 1908.

Sky River Bakery, a popular neighborhood sweet stop, also adds to the small town charm of Monroe with pastries like traditional butter horns, muffins, and an “outstanding” raspberry white-chocolate scone.

The Evergreen State Fairgrounds is also a prominent Monroe attraction that has become a cultural and historical asset to Snohomish County for its exciting year-round events. Including, Evergreen Speedway NASCAR races, the Evergreen State Fair, concerts and more.

Monroe is a fast growing area with events and attractions that make for modern and traditional experiences for residents and visitors.

Below you’ll find links to some of the places featured on the show.

Monroe, Washington

Monroe Historical Society

Sky River Bakery

Evergreen State Fairgrounds

Evergreen Speedway

Western Heritage Center

The Reptile Zoo


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